(Last revised 03/11/2023)
This privacy policy covers how Bala Technologies LLC (“we” “our” or “us”) treats personally identifiable information that we collect and receive in connection with your use of the Ridewith App, our website at https://www.ridewith.app/# and any corresponding services (collectively, the “App”). This policy does not apply to the practices of any entities that we do not own or control, or to people that we do not employ or manage.
We collect information about you when you register on the App and when you use or communicate through the App, including:
The App also automatically receives and records information from your browser, such as your IP address and cookie information.
We use information collected from its users for the following purposes:
We may share information collected from users as follows:
Your personal information will be stored in secure locations in the United States.
You can edit your profile at any time. We reserve the right to send you certain communications relating to the App, such as service announcements and administrative text or email messages. By signing up for the App, you consent to receiving these communications from us and you will not be able to opt out of receiving them other than by requesting deletion of your profile as described below.
From time to time, you may receive promotional text messages, where you have the option to unsubscribe from. You can opt out of receiving these communications by clicking on the link provided or emailing support@ridewith.app. You may request deletion of your profile by emailing support@ridewith.app. If your profile is deleted or terminated, we will keep your personal information for a reasonable amount of time as prescribed by applicable law.
We limit access to personal information about you to employees, contractors and trusted third-party business partners who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards in place to protect personal information about you.
While we continue to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be one hundred percent secure and we cannot ensure or warrant the security of any information you transmit to us. Posting or transmitting personal information is done at your own risk. Information made available through the App about third party services, such as transportation platforms or apps, is estimated and may vary from actual information available directly from such third parties.
The App is not targeted to minors, including children under the age of 13. We do not knowingly solicit or collect information from children under the age of 18. If you are aware that we have been provided with any such information, we will endeavor to promptly remove such information upon notification.
We may update this policy to reflect changes in our services and customer feedback. If we make changes to any terms or conditions of this Privacy Policy, these changes will be posted in a timely manner.